SHIPPING

• Free shipping within Australia (includes tracking and insurance)

• Save 15% on all orders by picking your artwork up directly from my Melbourne studio. Enter checkout code STUDIOPICKUP

• Items are shipped from Melbourne, Australia

• Handling time is 1 – 5 business days after purchase

• All items are shipped with an Australia Post tracking number to ensure that your parcel arrives safely and you can keep up to date with where it is. 

• Smaller paper artworks are posted in bend-proof cardboard envelopes to ensure your purchase arrives safely

• International shipping is available at an additional cost. Simply click “international shipping – request a quote” at checkout and I’ll invoice the shipping separately. If you’d like to receive an international shipping quote prior to purchase, please email me at nmiller@nicoleeliza.com.au or click here to contact me via my website contact form.

RETURNS

• Returns / refunds are not accepted for change of mind

• Refunds are accepted if the item is found to be faulty or damaged as a result of shipping / postage. You must contact me immediately and send me photos of the damaged item and packaging

• All efforts are made to accurately describe items. Please note that the colours of the artworks may vary on different screens

• Original artworks are signed either on the front or the back of the artwork

• If you have any concerns about your purchase, please don’t hesitate to contact me